Counselling practice software for Canadian therapists
BookNavio is counselling practice software for Canada: online booking, confidential intake forms, DAP progress notes, video sessions, insurance receipts and payments in one platform, priced per person on your team.
What does BookNavio set up for a counselling practice?
Choose counselling when you sign up and your platform starts with counselling services, a confidential intake form and a progress note template. Change any of it whenever you like.
- ✓ Services: a free 15-minute consultation, a 50-minute individual session ($160), an 80-minute couples session ($220) and a 50-minute online session ($160). These are only a starting point: add as many of your own services as you like, set your own prices and times, and remove any you do not offer.
- ✓ Counselling intake: what the client would like help with, how long it has been going on, previous counselling, medications, and a safety question that shows the 9-8-8 Suicide Crisis Helpline and 911.
- ✓ A limits of confidentiality section the client reads and agrees to, plus a privacy consent written for PIPEDA, all signed on their phone before the first session.
- ✓ A DAP progress note: data (what the client shared and what you observed), whether a risk assessment was done, assessment of progress toward goals, interventions, homework and the focus for next session.
The calendar in our live demo clinic, where counselling sessions sit alongside other practitioners’ bookings.
Which features matter most to a counsellor?
- ✓ Online sessions: mark a service as a video visit and the client gets a private link that opens 15 minutes before. It works in any browser, with nothing to download.
- ✓ Notes that sign and lock. Corrections are added as dated addenda, so your records stay defensible.
- ✓ A privacy log of every time a note, form or document is opened, changed, printed or downloaded.
- ✓ A private database for your practice, and two-step sign-in for owners and managers.
- ✓ Insurance receipts with your name and registration number for clients who claim through their benefits plan.
- ✓ Health services can be marked tax-exempt, so sessions don’t pick up GST or HST.
What does BookNavio cost for counsellors and psychologists?
$49.99 a month for the first seat, $24.99 for each seat from 2 to 10 and $17.99 from seat 11, in Canadian dollars before tax. Every feature is in every seat, BookNavio takes 0% commission on every transaction, and your card processor’s normal fee is the only payment cost.
See the side-by-side prices against Jane App and ClinicSense, or work out your own bill on the pricing page.
Common questions
Can I run online counselling sessions in BookNavio?
Yes. Mark a service as a video visit and the client gets a private link with their booking. It opens 15 minutes before the session and works in any browser. You can also use your own video link if you prefer.
Who can see my session notes?
Only people you give access to. Each practice has its own private database, notes lock once signed, and the privacy log shows every time a note is opened, printed or downloaded.
How much does BookNavio cost?
$49.99 a month for the first seat, $24.99 for each seat from 2 to 10 and $17.99 from seat 11, in Canadian dollars before tax. Every feature is in every seat, there are no setup fees or contracts, and every new business gets 14 days free.
Can you move my clients and history from my current system?
Yes. Send us your export files and we bring across clients and contact details, services and prices, staff, upcoming and past appointments, packages, gift card balances and chart notes. You can also run the import yourself, and every import can be undone.
Start your free 14-day trial
Set up your practice on BookNavio in a few minutes, and we help you move your data over.
$49.99/month for the first seat · $24.99 each for seats 2–10 · $17.99 from seat 11 · 0% commission · cancel any time